Moseys’ Production
Machinists (MPM) strives to develop long-term
relationships with all of our customers,
thus, total customer satisfaction is not
an option, it is a requirement. MPM has
developed the following proactive measures
in adherence with our strong ethical business
code of conduct to ensure the greatest
degree of customer satisfaction:
| 1. |
Encourage
open communication with our customers
from the commencement
of the relationship. |
| 2. |
Reiterate
important issues to avoid miscommunication. |
| 3. |
Carefully
listen to make certain to obtain
accurate information. |
| 4. |
Discuss
problems or issues that may arise
immediately. |
| 5. |
Keep
all parties involved informed. |
| 6. |
Present
relevant options for solutions if
problems should arise. |
Should dissatisfaction still arise
despite these preventive measures, MPM
will make every effort to resolve this
dissatisfaction, no matter what the cause
may be. It is our goal to face problems
with a willingness to communicate openly
and to be problem solvers…”to
be, for our customers, the ‘go
to’ company for all manufacturing
needs.”
|
